‘Tis a Joy to be Simple
Head for the Edge, January 2001
Frequently Asked Questions for Etch-A-Sketch Technical Support (Author Unknown)
Q: My Etch-A-Sketch has all of these funny little lines all over the screen.
A: Pick it up and shake it.
Q: How do I turn my Etch-A-Sketch off?
A: Pick it up and shake it.
Q: What’s the shortcut for Undo?
A: Pick it up and shake it.
Q: How do I create a New Document window?
A: Pick it up and shake it.
Q: How do I set the background and foreground to the same color?
A: Pick it up and shake it.
Q: What is the proper procedure for rebooting my Etch-A-Sketch?
A: Pick it up and shake it.
Q: How do I delete a document on my Etch-A-Sketch?
A: Pick it up and shake it.
Q: How do I save my Etch-A-Sketch document?
A: Don’t shake it.
All technical support should be so simple. And in order for it to become that way, many software and hardware manufacturers need to do an abrupt about face. Instead of more features, more flexibility, more clipart, more fonts, more sounds, more wizards, more animations, or more templates, I want technology that does less. Then I as a teacher can do more. Let me explain.
In a previous life I was a writing teacher. My students were in class a maximum of 250 minutes a week. Now I could do a number of different things with those minutes. We could brainstorm writing ideas, we could talk about grammar or spelling rules, we could study effective organizational patterns, we could discuss our writing, we could read each other’s writings, and we could actually write, edit, and revise.
Or we could learn how to use writing technologies. Now I have to admit that back then (when the earth was still cooling) I spent very little time teaching penmanship - the writing technology of the day. Our formatting rules were simple: final draft in ink, one-inch margins on wide-rule paper, and name and date at the top of the page. Enough technology. Let’s write.
Early writing programs for students (and teachers) were simple. They had to be since the machines of the day ran on 64 kilobytes or less of RAM instead of 64 megabytes or more that the current machines now have. Take a little jog down memory lane and see if you remember any of these programs:
After working with today’s Word, WordPerfect, and even AppleWorks, I yearn for such programs. Happily, there are still some writing tools that still put writing first.
We as media specialists need to encourage the acquisition and use of devices that are simple if we are going to prevent the dreaded “Intelligence Deficit Syndrome” described in this column in the last issue. Let’s work to eliminate the learning curve associated with too many features on products, look for devices engineered by human beings, and just let people get on with the tasks they really want to accomplish.